It is now possible to configure your dunning communications based on the products you are selling - allowing you even more control and flexibility when communicating with your customers.
Product Level Dunning allows you to specify different dunning content and schedules depending on the product being sold. This enhancement also works well with the existing customer type dunning and dunning exemption functionality. With this you can now take into consideration different product specific risk profiles or engagement requirements - giving you the most flexible dunning yet.
If you are interested in leveraging product level dunning, please reach out to your Customer Success Manager or Chargify Support.
For more information on product level dunning, see our documentation >