A New View To Track Free Subscribers & Free To Paid Conversions
Many SaaS businesses leverage some sort of free offer such as a freemium product or free trial to drive traffic, product adoption, referrals, and hopefully, more paid conversions.
While free offers can be—and have been—a massive growth lever for many, the only way to know for certain is with analytics designed to watch subscribers passing through these free offers.
Free Subscriber Analytics is our newest view that provides visibility into movements created by subscribers entering and exiting your free offers funnel. 🙌🏼
New deferment methods allow you to control how revenue is recognized
Our new deferment method options allow you to define what calculation your revenue recognition reports use to distribute revenue across customers' service periods.
- Prorated monthly prorates revenue for partial months based on the number of eligible days left in the month. So if a customer signs up for a $100/mo plan on June 15th, $50 would be recognized for June. This is the calculation that our revenue recognition reports have been using to date.
- [NEW] Month by month will evenly distribute revenue by the full plan amount, independent of when a customer signs up. So if a customer signs up for a $100/mo plan on June 15th, $100 would be recognized for June.
New Language Settings support invoice localization
Recent releases such as our GoCardless integration for Direct Debit and Cross-Site Analytics with currency conversions are part of a bigger initiative that we refer to internally as “Borderless Billing.”
In our continued efforts to support global expansion, we’re happy to announce new Language Settings that can translate customer-facing invoices into any language that you may need to support.
Site filters for Cross-Site Analytics
Last month we announced Cross-Site Analytics. We've added a convenient Site filter that allows you to quickly view metrics from any Site or set of Sites from within your Cross-Site Analytics. Happy filtering!
Customizable component-level proration settings
You now have the ability to override the Site-level component proration settings with custom logic for any given component.
When customizing these new settings, you’re in full control to define how proration is handled when a specific component price increases or decreases.
Manage hierarchical subscription relationships inside of Salesforce
We launched our first Salesforce integration in 2014 to sync core subscription billing data from Chargify into Salesforce, and since then, it has gone through many updates in order to keep pace with the ever-growing list of workflows that modern SaaS businesses require.
Today we’re happy to announce another update that allows you to manage parent/child relationships and payment responsibilities between subscriptions from within Salesforce.