Revenue Alerts provide real-time notifications for important revenue-impacting events
Every month, changes in MRR come from hundreds—or thousands—of revenue-impacting events. Not all of these events are created equal, but manually monitoring event activity is inefficient at scale. There has to be a better way…
And now there is. With Revenue Alerts, you can define thresholds for revenue changes that trigger real-time emails and in-app notifications, allowing you to keep closer tabs on high-value conversions, expansion/contraction revenue, and potential churn risks.
Cancel Dunning: An automated way to give past due accounts more time to pay
It is not uncommon to have customers in dunning reach out to request more time to pay—in fact, our own team gets these requests every month. Automating this process just got a lot easier with our latest Cancel Dunning feature.
When Cancel Dunning is selected for a subscription, their status is updated from Past Due to Active, and all dunning retries and communications will be suspended. The past due amount will be retained and carried over in the subscription’s next renewal.
3DS support for Stripe is here (plus our release plan for other gateways)
We've begun to roll out 3D Secure (3DS) support to help merchants prepare for the September 14th PSD2 deadline.
3DS support for Stripe is here. Below is our release timeline for supporting other gateways:
- CyberSource: Mid August
- Braintree: Mid-Late August
- QuickPay: Early September
- Windcave (Payment Express): Early September
Click the link below to understand what updates/changes you may need to make to accommodate these new workflows.
PSD2, SCA & 3DS: What You Need To Know About Compliance
The second Payment Services Directive (PSD2) takes effect on September 14, 2019. To help your business better prepare, we've put together a blog post that answers the most common PSD2, SCA, and 3DS questions.
Questions such as: What is it, who is impacted, how does it work, and what is Chargify doing to ensure compliance in a post-PSD2 world?
Our QuickBooks integration now supports QuickBooks Australia
Our QuickBooks integration now supports QuickBooks Australia in addition to the existing list of US and Canada. This update includes cash and accrual basis reporting and seamlessly syncing GST to QB Australia accounts.
If you are in the UK or Ireland, QuickBooks support will be available for you soon!
A New View To Track Free Subscribers & Free To Paid Conversions
Many SaaS businesses leverage some sort of free offer such as a freemium product or free trial to drive traffic, product adoption, referrals, and hopefully, more paid conversions.
While free offers can be—and have been—a massive growth lever for many, the only way to know for certain is with analytics designed to watch subscribers passing through these free offers.
Free Subscriber Analytics is our newest view that provides visibility into movements created by subscribers entering and exiting your free offers funnel. 🙌🏼