API Endpoints Supporting Subscription Groups

As Chargify continues to evolve the way you can manage subscription groups,  new API endpoints have been added that give you the option to easily navigate and view:

  • Groups 
  • Members of the groups
  • Balances of group accounts

Cancellation and reactivation of the entire group can happen through a single API call. In addition, groups can now have their own service credits and prepayments, apart from individual member subscriptions. 

For more information on our API endpoints supporting subscription groups, see our documentation here >

Additional Information in our API Endpoint

As the Chargify product continues to evolve, additional data has also been added to our API Endpoints to ensure all data is accessible when and how you need. Several recent updates to our API include:

Components API

  • product_family_name field added
  • conditional pagination added
  • query enhancements

Products API

  • Products#index pagination added
  • price_point_name field added
  • query enhancements

Coupons API

  • product_family_name field added
  • query enhancements

Events API

  • customer_id field added
  • filtration by multiple types added
  • query by datetime parameters

Offers API

  • per_page settings enabled
  • product_family_name, price_point_name, coupon_id, coupon_name fields added

For more information on our API, please see our documentation here >

Ease of Use Update for API Keys and Service Dates

It is now possible to hide service dates from line item presentment on Chargify invoices. This update does not charge the billing functionality in any way, but simply impacts what is displayed on your customers invoice. With this update, invoices become easier to understand if you are running an offset billing cycle for your customer base.

Also, It is now possible to label your API keys directly in the Chargify UI allowing admins to know exactly what that API key is being used for.

For more information on invoice dates, see our service date documentation here and for additional information on API key labeling, see our API documentation here.

API: Better Insights and Integrations via MRR Data

MRR data is now available via the Chargify API. This rich MRR data, driven by subscription creation, changes, or cancellations, is already surfaced in Chargify’s out-of-the-box MRR report. With the MRR API endpoints, you can now pull this data directly out of Chargify for inclusion in external reporting tools or integrations into other back office systems.

Learn more in our documentation >

API: Know When You Customers are Churning

It is now easier to know when your customers are about to churn with the introduction of the Pending Cancellation Webhook within our API. This additional webhook will trigger when a customers’ subscription is updated to cancel in the future (ie. at the end of the period). This update will allow you a better understanding of your upcoming customer cancellations. With this you are now able to:

  • Drive customer retention campaigns via your Customer Success tea, Support team or marketing software
  • Better integrate into external provisioning systems

For more information on how to structure your Pending Cancellation Webhook, see our documentation