- Introduced Multi-Attribute Rating
- Invoice Template Updates
Event-driven architectures are crucial for enabling real-time, personalized product experiences and we believe they are the future of modern B2B SaaS applications. For organizations that are already events-based, we’ve introduced a simpler method to send data to Chargify via our Kafka Inbound Cluster. From there, you can use this data to build complex, value-based pricing models which charge your customers for exactly what they use—linking the value you provide to the invoice they receive.
For more information on streaming data from Kafka-based event pipelines to Chargify for Events-Based Billing, see our documentation here>
Charging based on value is something we believe strongly in and are excited to announce that you can get even more granular with how you price and bill based on events. Previously, it was possible to bill on events and then vary the price based on 2 additional pieces of data (or attributes). This has now been updated to 4.
For example, if you were billing based on messages sent through your platform, you could track "origin", "destination", "message type", and "data size" in addition to configuring different rates for every permutation of those attributes.
Try Events-Based Billing today and see for yourself the sophisticated granularity you can achieve with it. For more information on Events-Based Billing, see our documentation here>
For more information on our Events-Based Billing, see our documentation here>
The Subscription Group functionality within Chargify is evolving to make it easier for you to process changes for all Subscriptions within a group. The first update which has been released is the ability to cancel and / or reactivate all Subscriptions within a specific group.
To learn more about Subscription Groups, see our documentation >
In a global economy it is more important than ever to price and sell your products and services in ways your customers want to buy. To support you in this effort, we have introduced enhanced multi-currency support for our Events-Based Billing. This means you can now define your multi-attribute pricing in any currency. An example of this for a Marketing SMS Company is charging $0.10 for a US based customer sending messages to the UK and £0.046 for a UK based company sending the same messages.
To learn more about Multi-Currency support, see our documentation >
Making sure your customers know when their trials are ending and paid subscriptions are going renew is now easier with some updates we have made to our renewal email notifications. With these updates, it is now possible to configure the timing and email content for you trial subscription notification. It is also now possible to configure the timing of subscription renewal emails based on the product your customer is subscribed to. This updated timing functionality is especially useful for companies who must follow state mandated renewal standards.
To learn more about the Chargify Renewal Emails, see our documentation >
We understand a swivel chair integration between your billing and CRM systems is less than ideal. Because of this we are continually investing in our new (v3) Chargify to SFDC integration and are making it easier than ever to manage your subscriptions directly in SalesForce. Recent updates allow administrators to complete the following directly in Salesforce:
If you are interested in learning how the Chargify to Salesforce integration can make your life easier, please reach out to your Customer Success Manager or Chargify support.
For more information about these subscription actions or our Salesforce integration, see our documentation >
It is now possible to connect multiple merchant accounts to the same gateway within Chargify. This enhancement makes it easier to:
A customizable gateway handle has also been added to make merchant accounts easy to distinguish between.
If you would like additional information on Chargify’s multiple merchant per gateway support, please see our documentation >
It is now possible to configure your dunning communications based on the products you are selling - allowing you even more control and flexibility when communicating with your customers.
Product Level Dunning allows you to specify different dunning content and schedules depending on the product being sold. This enhancement also works well with the existing customer type dunning and dunning exemption functionality. With this you can now take into consideration different product specific risk profiles or engagement requirements - giving you the most flexible dunning yet.
If you are interested in leveraging product level dunning, please reach out to your Customer Success Manager or Chargify Support.
For more information on product level dunning, see our documentation >